Communication Competence
Achieving one's goals while maintaining or enhancing the relationship in which it occurs.
| variety of styles |
interpretation |
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appropriately selected
possessing
choosing
performing
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serious, humor, quiet ... |
situational |
dealing with peers v. business meetings |
relational |
relational satisfaction is best achieved when our style matched those of the people with whom we interact. |
Can be learned |
nature and nurture |
Empathy & perspective taking |
Empathy gives us the best chance of developing an effective message |
cognitive complexity |
seen from different points-of-view |
self-monitoring |
awareness of of their own behavior creates more skillful communcatiors |
committment |
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The gauge of competence is what works for you!
Perception
Nature | Perception | Languages|Listening | Modalities
© 2005 Website designed and created by Adelaide Ruble
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Saturday, March 12, 2005 3:53 PM
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