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Managing Interpersonal Conflict
Even in the most supportive relationships, factors will cause conflict: monday, time, power, sex, humor, aesthetic taste ...Conflict is inevitable. Effective communicators know that how you handle conflict determines hte heath and satisfaction of your relationships. Conflicts are expressed between two parties, verbally or nonverbally. They have perceived incompatible goals (someone will win; someone will lose). And the parties are dependent on each other. A range of handling conflict: Nonassertion The inability to express feelings; lack of confidence. Can be dealth with through avidance (physical or conversational) or accomodation (giving in). Direct Aggression This is the opposite of avoidance and is a response that seems to attack the other person, whether berbal ("you don't know) or nonverbal (you, again). Passive Aggressive This is hostility expressed in an obscure way such as making you feel guilty for making them change ("I really need to go, but I do that for you). Indirect Communication Beating around the bush in order to save face such as asking the noisy neighbors is you are too noisy. Probably the most common form used to make requests. But one form can help us become successful: Assertion Expressing ideas without judging others. Nature | Perception | Languages|Listening | Modalities © 2005 Website designed and created by Adelaide Ruble Home |