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Contact the Call Center

Office Hours

Monday through Thursday: 8:30 a.m. to 7:00 p.m.
Friday: 8:30 a.m. to 5:00 p.m.
Saturday: 9:00 a.m. to Noon

Five Ways to Reach Us

Online Chat

Live online chat service is available during Call Center hours. Call Center representatives respond in real time; the initial average response time is 30 seconds. Online chat offers customers a quick and alternate way to communicate with the Call Center without sacrificing quality of service.


Inbound phone calls are answered by representatives during Call Center hours. Call Center representatives are equipped to navigate the College website, Student Information System and other applications to effectively assist callers on the phone.

Phone: 703.323.3000 or 877.408.2028


Our goal is to respond to every inquiry received during business hours within 4 hours or less during non-peak periods and within 8 hours during peak registration periods. This option is frequently used by international students.

Use our online form to send us comments or email us at

Online Request Form

Submit an online request for college materials.


Northern Virginia Community College
4001 Wakefield Chapel Road
Annandale, VA 22003-3796

Many commonly asked questions are addressed on the FAQ page. You can also use our Search Knowledge Base option for information and answers to frequently and previously asked questions.

We look forward to hearing from you!