Tuition Refunds & Forgiveness of Debt
You will receive a refund or forgiveness of debt if:
- You drop a class by the deadline for the last day to drop with a tuition refund (also known as the census date). View the Academic Calendar or the Schedule of Classes to find the census date.
- The class is canceled by the College.
If you don’t plan to attend a class, you need to drop it online through NOVAConnect or visit a Student Services Center in order to avoid financial obligation for the class. Never assume your class will be dropped automatically or by someone else. It is your responsibility to make sure your class is dropped by checking your schedule through NOVAConnect.
You will automatically receive a refund in the same form of payment you used to pay for the class (check, credit card, etc.).
If you replace the dropped or canceled class with another class for a different number of credits, you may be entitled to a refund if the new class carries fewer credits or you may owe the College money if the new class carries more credits.
You may request a refund or forgiveness of debt after the census date because of one of these special circumstances:
- a medical issue that prevents you from continuing your studies,
- your death or the death of an immediate family member,
- a national emergency declared by the President of the United States,
- an administrative error made by the College or
- you are going through extreme financial hardship.
Dropping or withdrawing from a class may impact your financial assistance. Before dropping or withdrawing:
- Financial aid recipients should contact the Financial Aid Office. Forgiveness of debt will NOT be considered if you have already received the funds from the Financial Aid Office. Final decisions for approval of requests involving financial aid funds require the consent of the Financial Aid Office.
- Third-party contract recipients should contact the assisting organization.
The following circumstances DO NOT qualify for a refund or forgiveness of debt:
- Failure to drop a class by assuming it would be dropped for you by the College due to nonpayment or nonattendance.
- Misunderstanding or lack of knowledge about College policies and procedures.
- Dissatisfaction with the course content or instructor and/or your academic progress in a class.
- Inadequate investigation of course requirements, including prerequisites.
- Requests based on preexisting medical conditions prior to the start of the semester.
- Change in personal work schedule/hours, geographic location, or available transportation.
- Other reasons not included in the criteria set by the State Board of the VCCS.
All issues regarding financial aid should be discussed with the College Financial Aid Office. Forgiveness of debt will NOT be considered if the student has already received financial aid funds. Final decisions for approval of requests involving financial aid funds require the consent of the College Financial Aid Office.
Refunds for books must be discussed and arranged with the campus bookstore.