FAQ

What is a CARE Team?

CARE Team is an acronym for Campus Assessment, Response and Evaluation Team. The teams were formed as an early intervention program to respond to students displaying concerned behavior. 

What do I do if I know a student who may need to be referred to the CARE Team process?

1. If you feel there is an immediate threat, call 911 and your campus police.

2. In the incident report you will be asked for basic information about the student, how to contact you, should the team need additional information, and for a description of the incident or behavior that prompted the referral.

Who can make a referral?

Anyone who feels a student displays concerning behavior can make a referral, including students, faculty, staff and other community members. 

How do I know if it is a CARE Team issue or something that should be handled by another college resource?

You do not have to make this determination; the CARE Team will do it for you. The most critical step is to report it. If the CARE Team decides that the situation is better handled through another resource, they will refer the situation. 

What sorts of things should be reported to the CARE Team?

All incidents of concerning behavior, including those that pose a threat to the student or to the community should be reported to the CARE Team.

What happens after I make a referral?

The incident report is forwarded to the CARE Team who will make a decision whether the incident is appropriate for the team or should be handled by another resource at the college. If the incident is appropriate, the team will investigate the incident and develop and implement an appropriate plan.

How will I know that the CARE Team is addressing the incident?

You will be notified when the CARE Team receives the incident. You may be contacted to provide additional information and you will be notified that the incident has been resolved. 

Who has access to the CARE Team database?

Access to the database is limited and tiered. CARE Team members will have access to incident reports on an as needed basis. 

What if I have a concern about a faculty member or a staff person?

You should contact Human Resources directly for any concerns about faculty or staff. Contact employee relations at 703.323.3050 or 703.323.3110. 

What if I want additional information about the CARE Teams?

Pat Lunt is the Special Assistant for Student Mental Health and Behavior. You can contact her at plunt@nvcc.edu or 703.323.2136.