College Catalog 2013-2014

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TRV - Travel and Tourism

TRV 125

TRAVEL SALES & CUSTOMER SERVICE

(3.00 CR.)

Prerequisite: TRV 100. Studies successful selling strategies in the travel business. Analyzes selling techniques by types of travel clientele and their needs. Emphasizes the development of basic selling skills through role playing exercises and sales presentations. Lecture 3 hours per week.

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