NVCC 1997-1998 Catalog
    Description of Courses

BUS - Business Management and Administration

BUS 209 (3 CR.)
CONTINUOUS QUALITY IMPROVEMENT

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    Presents the different philosophies in Quality Control. Introduces students to Process Improvement, Team Development, Consensus Building, and Problem-Solving strategies. Identifies methods for Process Improvement in manufacturing and service organizations, which includes Statistical Process Control when used in the quality control function of business and industry. Lecture 3 hours per week.
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