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NOVA 2011-2012 College Catalog

Student Services -- Student Consumer Information

The College is obligated under the 1998 Amendments to the Higher Education Act of 1965 to disclose annually where the following student consumer information may be found.

Printed copies of publications referred to below are available as follows:

  • College Catalog, Student Handbook, Schedule of Classes:  All campus Student Services Centers
  • Student Financial Aid Services Brochure:  All campus Financial Aid Information Services Offices and the College Financial Aid Office Center
  • College Safety Report:  Any Campus Police office

Consumer Information

Where Available

· Procedures for inspecting and reviewing of student’s education records.
· Procedures for amending student records.
· Procedures for disclosing student’s educational records.
Catalog: www.nvcc.edu/curcatalog/admin/admissn.htm

Student Handbook: http://www.nvcc.edu/resources/stuhandbook/
· Procedures for filing a complaint to the U.S. Department of Education.

See U.S. Dept. of Education, Office for Civil Rights Website at:   http://www2.ed.gov/about/offices/list/ocr/docs/howto.html
and Office of Inspector General website at: http://www2.ed.gov/about/offices/list/oig/hotline.htm

· A list of all available federal, state, local, private, and institutional financial need-based and non-need-based assistance programs.
· The application procedures, eligibility criteria, method and frequency of disbursements, terms of loans, general conditions, and exit counseling information for these assistance programs.
Financial Aid: http://www.nvcc.edu/current-students/paying-for-college/financial-assistance/index.html

· Cost of attending College (tuition and fees posted online only)
· Refund policy.
· Grant or loan return or repayment procedures for withdrawn students.
· Requirements for officially withdrawing from the College.
Schedule of Classes: http://www.nvcc.edu/curschedule/

Student Handbook:http://www.nvcc.edu/resources/stuhandbook/

Financial Aid Web site: http://www.nvcc.edu/current-students/paying-for-college/financial-assistance/index.html

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· Academic programs information. Catalog: http://www.nvcc.edu/curcatalog/

Schedule of Classes: http://www.nvcc.edu/schedule

· Organizations that accredit, license, or approve the College and its programs. Procedures for reviewing school’s accreditation, licensing, or approval documentation. Catalog: http://www.nvcc.edu/curcatalog/

· Description of any special services and facilities for disabled students. Catalog: http://www.nvcc.edu/curcatalog/

Student Handbook:http://www.nvcc.edu/resources/stuhandbook/
· Title and availability of NOVA staff responsible for dissemination of institutional and financial assistance disclosure information and how to contact them. Catalog: http://www.nvcc.edu/curcatalog/

Student Handbook:http://www.nvcc.edu/resources/stuhandbook/

Schedule of Classes: http://www.nvcc.edu/curschedule

Financial Aid: http://www.nvcc.edu/current-students/paying-for-college/financial-assistance/index.html

· Statement that enrollment in a study abroad program approved for credit may be considered enrollment at NOVA for the purpose of applying for Title IV assistance. Catalog: www.nvcc.edu/curcatalog/

If an NOVA credit course offers special studies abroad, it is treated as a regular credited course.

· Completion or graduation rate for NOVA certificate- or degree-seeking, full-time students who graduated or completed their program within 150% of the normal time for graduation or completion.
· Transfer-out rate for above described students.
Office of Institutional Research and Analysis (OIR) Reports: http://www.nvcc.edu/oir/oirpubs/by_year_and_number.htm

Virginia Community College System (VCCS) Institutional Research Information: http://old.vccs.edu/Research/
· Campus security report. The College Safety Report includes statistics concerning crimes on College property. The report includes institutional policies on campus security, alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters.

College Safety Report: www.nvcc.edu/current-students/police/college-safety-report/index.html