NVCC 2000-2001 Catalog Description of Courses | ||
AST - Administrative Support Technology | ||
AST 108 | (1 CR.) | |
TELEPHONE TECHNIQUES | ||
[ NVCC Home Page | Catalog Search | Table of Contents | Description of Courses | AST - Administrative Support Technology | Divisions | Previous Page | Next Page ] Provides guidelines and techniques for communicating effectively on the telephone and for handling telephone problems efficiently, pleasantly, and constructively. Lecture 1 hour per week. Last revised: Monday, May-18-2015 10:23 Comments to: Programming Support Services |