NVCC 1999-2000 Catalog Description of Courses | ||
BUS - Business Management and Administration | ||
BUS 208 | (3 CR.) | |
QUALITY AND PRODUCTIVITY MANAGEMENT | ||
[ NVCC Home Page | Catalog Search | Table of Contents | Description of Courses | BUS - Business Management and Administration | Previous Page | Next Page ] Focuses on the key quality improvement concepts regarding products and services, customers and suppliers, and systems and processes that make quality a part of the work life of an organization. Emphasizes the role of teams, including team meeting skills and techniques, and a variety of quality-improvement tools, such as flowcharts, run charts, Pareto diagrams, cause and effect diagrams, evaluation matrices, and implementation roadmaps. Lecture 3 hours per week. Last revised: Thursday, Nov-30-2023 14:56 Comments to: Programming Support Services |