NVCC 1999-2000 Catalog Description of Courses | ||
AST - Administrative Support Technology | ||
AST 108 | (1 CR.) | |
TELEPHONE TECHNIQUES | ||
[ NVCC Home Page | Catalog Search | Table of Contents | Description of Courses | AST - Administrative Support Technology | Previous Page | Next Page ] Provides guidelines and techniques for communicating effectively on the telephone and for handling telephone problems efficiently, pleasantly, and constructively. Lecture 1 hour per week. Last revised: Thursday, Nov-30-2023 14:55 Comments to: Programming Support Services |