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WorkKeys® is the basis of the Governor's Virginia Career Readiness Certificate. We allow employers to identify skill
gap enhancement to ensure a qualified productive workforce in Northern
Virginia and the Washington Metropolitan area. The NVCC's WorkKeys®
program can provide your business with an education and training strategy.
Did you know the National Career Readiness Certificate exists? Read more via the ACT website: http://www.act.org/certificate/index.html.
 What is WorkKeys®?
WorkKeys® is a three-stage employability skills
assessment tool designed to ensure that you have the right people staffing
your key positions. Working with your experienced employees,
ACT-authorized job profilers evaluate the key skills and levels
of competency required for specific jobs in your organization. Then,
ACT's standardized WorkKeys® skill assessments are administered
to your job applicants and/or employees to pinpoint their current skill
levels in up to eight critical areas.
- Applied Mathematics
- Applied Technology
- Listening
- Observation
- Reading for Information
- Teamwork
- Writing
Your
organization then compares the skill levels demonstrated by each
test taker to the minimum skill levels required for the profiled jobs
- enabling you to immediately evaluate an applicant's qualifications
and/or determine the training needs of your current employees.
How can WorkKeys® help your company?
WorkKeys® defines your workforce needs, quantifies
the minimum skill levels that meet those needs and assesses your job applicants
and/or employees to determine the skill levels they possess.
Want additional WorkKeys® info?
EEOC Compliance
Because WorkKeys® is based on
an objective comparison of the skills a person possesses with those required
for successful job performance, the system complies with EEOC
content validity standards. WorkKeys® assessments meet professional,
legal, and EEOC standards when used with appropriate employer job profiling
(job analysis) procedures.
How have other companies prospered from using
WorkKeys®?
Companies that use WorkKeys® to assess their
incoming and current workforce typically achieve substantial benefits
including:
- Improved employee selection and advancement procedures
- Reduced overtime
- Reduced turnover
- Increased productivity
- Fewer legal challenges
over hiring processes
- Higher employee morale
Where is WorkKeys® administered?
At your business location....
You can schedule WorkKeys® job profiling and administration of assessments
by contacting Ellen Gray to discuss
your company's specific needs.
ACT's Job Profiling Process
Step 1: Creating an Initial Task List
The profiler obtains background information about the job to be profiled from the company contact person and a tour of the job site. Using SkillPro®, ACT's proprietary software, the profiler develops an initial list of the tasks most relevant to the job.
Step 2: Task Analysis
The profiler meets with subject matter experts (SMEs) — incumbent workers or supervisors of the job being studied — who review and revise the list of tasks, adding, deleting, consolidating, or changing the wording of each task to make sure that the list accurately represents the job as it is performed in their company.
Then the SMEs rate each task according to two dimensions: importance and relative time spent. The data are used to produce a criticality rating for each task. The SMEs review this revised task list and make any necessary changes. The resulting final task list establishes which tasks are the most critical to performing the job.
Step 3: Skill Analysis
Profilers present detailed descriptions of each of the WorkKeys skills to the SMEs. These descriptions include examples of problems or situations employees must deal with at each level. The SMEs decide, as a group, which WorkKeys® skills are relevant to the job and which skill levels are necessary for entry into the job and effective performance of the job.
Step 4: Documentation
The profiler documents the results in a customized Job Profile Report containing a list of the tasks most critical to performance of the job and information on the WorkKeys® skills and skill levels required for entry into the job and effective performance of the job. This report establishes the link between the tasks of the job and the WorkKeys® skills.
For more information on how WorkKeys® can benefit
you or your company and to learn how an individual can earn a Virginia Career Readiness Certificate, please contact:
Ellen Gray
Program Manager - Center for Business Excellence
Northern Virginia Community College
Phone: (703) 323-4294, E-mail: egray@nvcc.edu
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