Dean's Message | Information Technology Services | Instructional Support & Development | Library | Open Computer Center | Testing Center | Frequently Asked Questions | Newsletters | Home | AL Campus | NOVA

Frequently Asked Questions

Didn't you used to be called the "Learning Resource Center"?
Yes we did. In Spring 2001, the Learning Resource Services Working Group met and voted to change our unit name from "Learning Resource Center" to "Learning Resource Services". This better reflects our activities, which are located throughout the campus, and not restricted to one "central" service point.

What Facilities Support E-Mail, And Where Can I Get An Account?

All registered students have LAN accounts, e-mail accounts, and web server space available for college-related use.

Information on how to access and configure student accounts is available at the IT HelpDesk Web Page. Students may access their accounts.

I need a Username and Password to log into NovaConnect, Blackboard, email, and some computers on campus. How do I find out what my logon information is?
The Information Technology Office has created an information page, Getting Started with Student Technology that will help you start using technology at NVCC.

Does the campus have a wireless network?
Yes, wireless is available in many areas of the campus. To connect to the wireless network, you must first configure your laptop for our network. Directions are available on the IT HelpDesk Web Page; click on Wireless LAN.

What Facilities Are Open on Weekends?
During the Spring & Fall semesters, the Testing Center, Library, Open Computer Center and Instructional Support & Development are open Saturdays. Summer weekend hours vary by unit; check their respective websites for current hours, holiday closures and other details.

Is there a place where faculty and staff can receive technical assistance, including classroom hardware/software, presentation, graphics, web site and digital support services?
Yes! Simply visit Instructional Support & Development, AA343.

Which Computers Have Microsoft Office Software?
MS Office software is on the computers in the Open Computer Center (Room 155), Writing Computer lab (Room 334) and the Library (Room 332.)

Which LRS Facilities Provide Community Patron Access?
Community Patrons are eligible to use the Library facilities for their research needs. The Writing Computer Lab facilities are restricted to registered students. The Open Computer Center is available to community patrons on a space-available basis.

Is there A Fax Machine Available For Student Use?
There are currently no fax machines available on campus for student use. Students are encouraged to inquire at local business centers such as Staples (5801 Crossroads Center Way, Falls Church (703.845.5600).

Is there a Scanner Available for Student Use?
A scanner is available for student use in the Open Computer Center (AA155). Students are expected to have a basic understanding of how to operate a scanner in order to use this equipment.

Is there a color printer on campus for Student Use?
There is a color printer for student use in the Open Computer Center (AA155).

Where can I go to download/upload information onto a disk or flash drive?
Students may copy to their disks or flash drives in the Open Computer Center, in the Writing Computer Lab or in the Library.

Where do I go for help writing a Term Paper?
The Writing Assistance Center provides tutorial help. Contact Cate Keaser at 703.845.6054 for more information.

If you have any questions or problems regarding a paper you are writing, please complete the Online Writing Cyberconsultation Form, or visit the Writing Assistance Center.

Where can I take a Correspondence Test from another University, a CLEP Test, Dantes, or a TOEFL Test?
Contact the Alexandria Campus Workforce Development and Continuing Education Department. Their phone number is 703.845.6240.

Where can I study in a small group?
The Library has five small group study rooms. They are available on a first-come, first-served basis. Groups have priority over individual users, and you may not leave items unattended in a group study room.