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FAQ

How much does a tutoring appointment cost?
Tutoring appointments are FREE. You may have two FREE appointments per subject per week. Stop by the Center or give us a call to schedule your appointment!

How can I apply to become a tutor?
To become a tutor you must have a GPA of 3.0 or greater, be a NOVA student enrolled in at least 6 credit hours, and Receive and “A” or “B” in the courses you would like to tutor. If you meet all of the requirements, you must complete our application and drop it off to the ASC. For more information check out our employment opportunities.

Can I get help on my math homework without making an appointment?
Yes, you may utilize our walk-in math tutoring. You must be enrolled in a math course to receive this service. Bring your homework, sit anywhere in the Center, and raise your flag whenever you need help from a tutor. You may stay as long as you need during our operational hours.

Can I get help on my Chemistry homework without making an appointment?
Unfortunately, you cannot get Chemistry help without making an appointment. However, our front desk team with work with you to help you schedule an appointment. Please note, appointment times fill up quickly and we ask students to plan appointments in advance.

Can I schedule an appointment for today?
No, you may not schedule an appointment for the same day. However, the front desk staff will provide you with the next available appointment opportunity.

How do I schedule an appointment with a tutor?
First, discuss course problems you are having with your instructor; he or she may be able to help you.
Second, there are two ways you can schedule an appointment for tutoring; visit the Center at in room AA 229 or call 703.845.6363.

I’ve scheduled an appointment, what next?
After you scheduled an appointment, you are ready to go! Please arrive a few minutes early to allow time for check-in. If you have questions, please contact us in person or by phone.

Where do I meet my tutor?
You will meet your tutor in the Academic Success Center. Please check in at the front desk when you arrive. Sometimes your tutor will already be in the office and waiting for you upon your arrival.

How can I have a successful tutoring experience?
Come prepared to your tutoring sessions. This includes bringing syllabi, textbooks, notes or other materials that would be beneficial to aiding in the tutoring session. (Tutors will not provide any of these materials.)
Attempt to solve the problems on your own before your appointment. Bring a list of your questions and/or problems if possible.
Be respectful of the tutor’s time and be responsible in keeping track of your schedule.
Be on time for your tutoring sessions.
Although it may be a very productive session, sometimes not all of the goals of the session may be met. Please return to the front desk to schedule a follow-up appointment, if needed.

Will I always see the same tutor?
Maybe.
Tutors are schedule based upon the course being requested and the best available time. We work hard to accommodate your schedule based on the availability of our tutors. If you have worked with a tutor and would like to see the same tutor again, we will do our best to accommodate your request. If you would like to try another tutor, this is also a possibility.
Your tutors are also your classmates and peers. They are also taking classes and may be working other jobs. Don’t be afraid to try out a few tutors to see if you work well with them. 


How do I cancel a tutoring appointment?
You may cancel an existing tutoring appointment up until 24 hours before your appointment by calling 703.845.6363 or by visiting our center and speaking with a member of our front desk team.
If you cancel within 24 hours in advance of the appointment or you do not show up for the appointment, these are considered a “no shows.” After two No Shows, your privileges will be restricted until you have met with a Learning Specialist.

What exactly happens in an ASC appointment?
We don’t have a checklist of tasks to accomplish in each appointment. We tailor each appointment to meet the individual needs of our students. Typically, tutors will ask what concerns you have and then go from there. So bring your questions!

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